Accelerated Adoption
Adoption is a service. Not a URL.
Most utility portals stall under 15% adoption after a year. Fluvio runs the 90-day SMS, email, and QR campaign that gets residents into the portal — and shows you the curve, neighborhood by neighborhood.
We don't just launch. We drive adoption.
Other vendors hand you a URL and walk away. We run the outreach campaign.
Maplewood Water
SMS · (555) 228-8834
Mon 9:47 AM
Mon 9:48 AM
Resident Adoption
Last 60 days
By Neighborhood
Outreach Channel
SMS
91%
open rate
44%
open rate
QR code
52%
scan rate
CIS portal average: <15% in 12 months
The 90-day playbook we run for every pilot.
Disciplined, multi-channel, measured. Not a press release.
Week 1-2
Soft launch to early adopters
Target residents already on auto-pay or paperless billing. SMS + email combo. ~50-60% conversion in this segment seeds the next wave.
Week 3-6
Bill-insert + QR blitz
Giant QR code on every paper bill. The destination already shows the resident their account. ~40-55% scan rate when the CTA is specific.
Week 7-10
Neighborhood-targeted SMS
Adoption data by district drives the lagging-neighborhood campaign. Localized hooks. This is the wave that takes adoption from 20% to 35%.
Week 11-13
High-usage household push
Top 5% of consumption accounts get a personalized SMS about their usage. 60%+ conversion because it’s a service, not a marketing pitch.
The math that makes 90 days worth it.
Industry-cited benchmarks alongside our pilot targets. We update them as data lands.
90%+
SMS open rate
52%
QR scan rate (target)
35-40%
adoption after 90 days
<15%
industry baseline at 12 months
Five utilities. Locked-in launch pricing. Enrolling now.
We're onboarding our first five pilot utilities. Pilot partners get launch pricing locked in for life, direct access to the team building the platform, and hands-on migration off whatever they're running today.
5
Pilot seats
Weeks
To go live
Credited
Implementation
Book a 30-minute walkthrough.
We'll show you the platform on your AMI vendor, run the ROI math for your utility, and answer everything you ask.